Help

Need some support? CEDB is committed to helping you find banking solutions that you are looking for!Click on the common questions or quick links below and if you still need assistance, please contact us.

  • (+) Register for Clean Banking

    Register now and enjoy the benefits of Internet banking today

    Registering for Clean Banking only takes a few minutes. To start enjoying the benefits of eco friendly and efficient Banking:

    Contact us

    Or

    Visit your local CEDB branch

  • (+) Update your details

    You can update your personal details by visiting any CEDB branch in person but please remember to bring supporting documentation such as your Citizenship card with you.

  • (+) Report a lost or Stolen Card

    Customer Care: +977 01 4671444 / 666

    Or

    in person, with our relationship managers at a CEDB branch, near you.

    Locate us

    Notify us immediately if:

    Your card has been lost, stolen or used by someone else; or

    Your PIN record has been lost, stolen or has become known to, or used by, someone else.

  • (+) Order a new cheque book

    You can order a replacement cheque book :


    At your nearest CEDB branch

    Locate us